Increase in the volume of air traffic over the years has forced the air traffic control system to face the challenge of efficiency improvement while maintaining high safety level. One of the tasks to be fulfilled by the air traffic control system is to ensure all necessary conditions for the maximum freedom of movement of the air traffic participants under economically acceptable conditions, while taking care of the protection of the environment, with fulfillment of all safety requirements.

A dynamic and complex system relies on merging of human resources, technical systems and strict rules, enabling provision of air navigation services in a safe, orderly and expeditious manner.

With the aim of enhancing the quality of air navigation service provision, conditioned by the air traffic volume increase, SMATSA llc pays a lot of attention to the safety promotion, and to the effectiveness and efficiency improvement, with continuous monitoring and fulfillment of the users` requirements.

Increase in the volume of air traffic as well as the development of equipment and technology have conditioned the need for constant safety improvement, in compliance with the highest standards and recommended practice. Upon the last audit of the achieved safety level, performed by EUROCONTROL/CANSO, SMATSA llc was rated second best in Europe.

In accordance with basic safety principles, SMATSA llc has implemented appropriate Safety Management System, in order to ensure better understanding, implementation and application of high air traffic safety standards through:

  • SMATSA llc Safety Policy

    • SMATSA llc Safety Policy declares its responsibility to make safety-related activities its priority.

  • Safety Management System (SMS)

    • Safety management concepts demonstrate the basic concepts that safety management relies on;

    • Safety Achievements, Safety Guarantees and Safety Promotion help demonstrate the basic requirements and principles to be applied in order to establish the Safety Management System, as well as the means and methods for their fulfillment. By satisfying the requirements and applying the principles for the Safety Management System establishment, the possibility of SMATSA llc having effect on the undesired event occurrence is minimized or completely eliminated.

  • Risk Assessment and Mitigation

    • The objectives of the Risk Management and Mitigation is timely detection of potential risks, assessment of their impact on the service provision, and taking appropriate measures for the identified risk elimination or mitigation.

  • Safety Performance Indicators

    • Safety Performance Indicators and their allowed values have been defined at the national level by the Civil Aviation Directorate of the Republic of Serbia and the Civil Aviation Agency of Montenegro.

  • Safety Culture

Safety Culture is the product of individual and group values, competency and behavior patterns characterized by commitment, style and knowledge oriented towards establishing “healthy atmosphere“ within the organization and the safety management.

Five key components of the Safety Culture are:

  • Rеporting Culture
  • Just Culture
  • Flexible Culture
  • Learning Culture
  • Informed Culture